Contact us on 02 4905 1055 or support@motion-plus.com.au. Our install teams cover the lot: Motion Plus Marine for marine electronics and electrical, Motion Plus Solar for off-grid and solar installations, and Motion Plus Electrical for electrical work — along the east coast of Australia.

While we are confident in the advice and information provided, all electrical products must be installed by a licensed electrician or suitably qualified person, in accordance with the manufacturer's instructions and applicable Australian standards.

Yes — three in-house install teams: Motion Plus Marine (marine electronics and electrical systems), Motion Plus Solar (off-grid and solar systems), and Motion Plus Electrical (electrical installations). Based in the Port Stephens, Newcastle and Lake Macquarie region, with installs available within our service area along the east coast. Outside our service area, we supply the system pre-wired and programmed for your own qualified electrician to install. Tell us what you're planning and we'll quote supply and install together.

Yes — everything we sell is genuine stock bought through each brand's Australian distribution, so the manufacturer's Australian warranty applies and we handle any claim for you locally. Warranty periods differ by brand and product type (Victron power products 5 years but Victron batteries 2-3 years; Garmin marine 2 years; Fusion Lithium 3-year replacement; Energy Eco batteries 5-10 years) — the exact terms, with a link to the manufacturer's official policy, are shown in the FAQ on every product page. Grey-import gear from overseas marketplaces often carries no valid Australian warranty at all; if the price looks too good, that's usually why.

Orders are generally dispatched within 24 hours on business days. Free shipping on orders over $400 (solar panels, trolling motors, Seakeepers and some batteries excluded). Lithium batteries are dangerous goods, so they travel by road freight only — no air freight, no PO boxes or parcel lockers — and some remote areas attract a surcharge shown at checkout. Express Shipping puts your order on an express courier once packed; if you need it packed first, add our Skip the Queue service. Shipping insurance is available at checkout and we strongly recommend it on batteries. Local pickup from Taylors Beach by arrangement.

Complete our online Returns Form within 7 calendar days of delivery to request a Return Authorisation — returns sent without one can't be processed. Items must be unused, unopened and in original packaging with proof of purchase. Approved change-of-mind returns incur a 25% restocking fee, with original shipping and payment-processing costs deducted, and return freight at your cost. Not returnable for change of mind: batteries, battery cabinets and racks, anything over 30kg, trolling motors, transducers, special-order and custom-made items (made-to-order cables, boards), programmed units, and opened charts or software. None of this affects your Australian Consumer Law rights — faulty goods are always covered. Full policy: [link to Shipping, Refunds & Returns page].